Privacy

Privacy Policy for Kaibebo AI ("Kai")


Effective Date: 29th November 2024


Kaibebo AI ("Kai", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you interact with our AI service, powered by OpenAI's GPT models, and any related websites, applications, or services (collectively referred to as the "Service"). By using our Service, you consent to the practices described in this Privacy Policy.


1. Information We Collect


We collect different types of information when you use the Service. The information we collect may include:


1.1. Information You Provide


  • Account Information: If you create an account with us, we may collect personal details such as your name, email address, and contact information.
  • User Inputs: When you interact with the AI, we collect the text you input into the system. This may include queries, requests, and other communications you send to the AI. This content is necessary for us to provide the Service to you.

1.2. Automatic Data Collection


We automatically collect certain technical data when you use the Service, including:

  • Log Data: This includes information such as your IP address, browser type, operating system, device type, and usage statistics (e.g., how often you use the Service, duration of use, and the specific features accessed).
  • Cookies and Similar Technologies: We may use cookies or similar tracking technologies to enhance your experience on our site or app. Cookies are small files stored on your device that help us remember your preferences and analyse user behaviour.

2. How We Use Your Information


We use the information we collect for the following purposes:


  • To Provide and Improve the Service: To process your inputs and generate responses from the AI. We may also use your data to improve the AI models, enhance user experience, and develop new features.
  • To Communicate with You: To respond to your queries, requests for support, or any other communication you initiate with us.
  • To Personalize Your Experience: We may use data to personalize your interactions with Kai, providing more relevant content and recommendations based on your usage.
  • To Comply with Legal Obligations: We may use and retain your data when required by law or to protect our legal rights.


3. Data Retention


We retain your data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We do not store personal data longer than is necessary for the operation of the Service, and we will delete or anonymise data when it is no longer needed.


  • User Inputs: While we may retain and use your inputs to improve our AI models and for technical purposes, identifiable personal data is not stored indefinitely unless it is required for business or legal purposes.

4. Data Sharing and Disclosure


We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:


  • Service Providers: We may share information with trusted third-party service providers who help us operate our Service (e.g., hosting providers, analytics providers). These service providers are only allowed to process your data in accordance with our instructions and are bound by confidentiality agreements.
  • Legal Compliance: We may disclose your data if required by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but we will notify you if this happens and provide you with an opportunity to opt out or request deletion of your data.


5. International Data Transfers


If you are using the Service from outside Cameroon or other regions, please be aware that your data may be transferred to, processed, and stored in Cameroon or other jurisdictions where Kaibebo AI operates, including countries with different data protection laws. By using the Service, you consent to such data transfers.


6. Security of Your Data


We take reasonable technical and organisational measures to protect the data you provide to us from unauthorized access, loss, alteration, or disclosure. However, please be aware that no security system is 100% secure, and we cannot guarantee the absolute security of your data.


7. Your Data Protection Rights


Depending on your location, you may have certain rights regarding your personal data. These rights may include:


  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., where data is required for legal purposes).
  • Objection to Processing: You have the right to object to the processing of your personal data under certain circumstances, including for marketing purposes.
  • Data Portability: You may have the right to request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact information provided below.


8. Cookies and Tracking Technologies


We use cookies and similar technologies to collect data about your usage of the Service. Cookies help us improve your experience by:


  • Remembering your preferences and settings.
  • Analysing how you interact with the Service.


You can control cookies through your browser settings. If you choose to disable cookies, some features of the Service may not function properly.


9. Third-Party Links


The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties, and we encourage you to review the privacy policies of those websites or services before providing them with any personal data.


10. Children’s Privacy


Kaibebo AI is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.


11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will post the new version on this page, and the "Effective Date" at the top of the policy will be revised. We encourage you to periodically review this Privacy Policy for any updates.


12. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us:


Email: support@kaibebo.com

Address: Kaibebo AI, Bamenda, North West Region, Cameroon